Patient Registration Rep I - vTech Solution

Job Details

Status:
Open
Union Code:
-
Profession:
Non-Clinical - Administrative
Specialty:
Patient Registrar
Unit:
Admitting / 300-8560
Shift:

Day 5x8-Hour (09:30 - 18:00)
Block Schedules:
No
Start Date:
05/06/2024
Job Duration:
13
# of Positions:
1
Non-Bill. Orientation:
Job ID:
2469419
Account Manager:
Brittney Clark
Email:
...@ayahealthcare.com

Overtime Multiplier:

8 regular hours in a day AND 40 regular hours in 1 week : 1.5%
Double Time Multiplier:

12 total hours in a day : 2%
Charge Nurse:
None
On Call:
None
Call Back:
None
Holiday:

1.5%
Observed Holidays:

New Year's Day: Falls Within: 7:00 PM day before - 7:00 AM day after

Labor Day: Falls Within: 7:00 PM day before - 7:00 AM day after

Independence Day: Falls Within: 7:00 PM day before - 7:00 AM day after

Memorial Day: Falls Within: 7:00 PM day before - 7:00 AM day after

Thanksgiving: Falls Within: 7:00 PM day before - 7:00 AM day after

Christmas: Falls Within: 7:00 PM day before - 7:00 AM day after

Holiday Comments: None
Orientation:
All Hours Billable
Job Location:
1225 Wilshire Boulevard
Los Angeles, CA 90017
Description:
JOB TITLE: Patient Registration Rep I - 9:30am - 6:00pm

SHIFT/SCHEDULE: 80 HRS BIWEEKLY - NO WEEKENDS

Must be able to provide a physical copy of HS Diploma or GED or Higher Education, if requested

POSITION SUMMARY
Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including
copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital's needs are met.

SPECIFIC SKILLS NEEDED

Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.

Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required

Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor

Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner

1+ year of medical office /hospital/medical billing work experience preferred

Medical terminology knowledge strongly preferred

Insurance knowledge required

Ability to multi-task in a fast and high-pressured environment

Stringent adherence to all HIPAA laws

Strong typing skills 45 and up wpm is required

Strong analytical skills, problem solving. The ability to act and decide accordingly.

Excellent Customer service and phone skills with a background in the medical industry

Ability to travel to off-site locations (Outpatient only)

EDUCATION/EXPERIENCE/TRAINING

One-year experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience required

High school graduate required or equivalent, evidence of continuing education preferred.

Medical terminology strongly preferred

Insurance and billing experience strongly required

Drivers License; ability to travel to off-site locations (Outpatient only)

Bilingual Spanish or Chinese (Mandarin) preferred

LA City Fire Card within 6 months of employment (PHGSH only)

RTO (requested time off) must be on the submittal
No RTO the first two weeks of an assignment
Please Note: Once RTO is submitted, this cannot be changed unless it's to cancel time requested - ensure that you have confirmed all dates needed off for the entire length of contract.
COVID-19 Vaccine (Facility Guideline):
Required + Booster - Medical/Religious Exemptions and Declinations Allowed
Flu Vaccine (Facility Guideline):
Required - Medical/Religious Exemptions and Declinations Allowed

vTech Solution

06/19/2024

Los Angeles,CA