Job Details
** 1st Cook - American Queen Voyages**
**Job Category****:** Food & Beverage **Requisition Number****:** 1STCO02531 Showing 1 location **Job Details**
**Description**
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The 1st Cook acts as a right hand to the Sous Chef and is responsible for preparing and producing food items, a la carte, buffets, banquets, etc. to specified requirements set by the Executive Chef and Food & Beverage department. The 1st Cook is flexible; open-minded and confident to take over any section of the kitchen operation at any time. The 1st Cooks goal is to ensure a high level of food quality, value, consistency, and satisfaction to the guests, while maintaining budgeted labor and staff.
**Essential** **Duties & Responsibilities:**
* Coordinates with Executive Chef, Executive Sous Chef and Sous Chef action plan for meal period.
* Inspect pre-opening progress and direct/assist as needed to ensure that all food operations meet or exceed standards and passenger expectations.
* Responsible for supervision and administration of line cooks and utility during meal period.
* Ensure that all Galley departments are always in full compliance with all company, United States Coast Guard and Federal Drug Administration rules and regulations at all times.
* Participate in pre shift and post shift line meetings.
* Ensure that all food specifications and presentations are adhered to during meal period.
* Daily attention to all cost control systems.
* Meet and exceed passenger expectations by ensuring departments provide yes I can service
* Maintain compliance with the company grooming and uniform standards
* Demonstrate a leadership style conducive to exceeding standards and maximizing crew retention
* Asset as needed in all mandated inventories and orders.
* Responsible for the Food Preparation, Food Service and Cleaning Procedures for the menu items, tasks and equipment section assigned to them.
* Responsible for maintenance and cleaning in the respective sections.
* Takes part in food storage loading, requisitioning, and maintenance (quality and quantity controls) when required.
* Maintains the high standard presentation of food and buffets, with guidance from the Chef/Sous Chef prepares menu production forecasting, daily requisition and production adhering to progressive cookery.
* Participates in all kitchen activities to the agreed standards and to the complete satisfaction of the passengers.
* Is responsible for the preparation and cooking of food to the highest standards to establish an efficient flow of food.
* Work towards minimizing spoilages and utilize food surpluses.
* Accepts training and guidance on a continuous basis. Passes along best practices and technique to fellow workers.
* Encouraged to give input for improvements in raw material, menus, cost savings and equipment.
* Ensure that all plating and buffets are well presented.
* Assures that all food requests are executed to the fullest satisfaction of the passenger in accordance with the Company's policies and in a timely fashion.
* Is aware of all fire, safety and emergency procedures.
* Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results.
* Prioritizes quality, production and completion of duties.
* Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
**Minimum Qualifications & Requirements:**
**Education:**
* HS Diploma or Equivalent Required
* Professional Certification(s) or License:
* Valid Transportation Worker Identification Credential (TWIC) if applicable, and/or ability to obtain and maintain
* Copy of DD214, if Veteran status
**Skills & Abilities:**
* Excellent verbal and written communications skills
**Experience:**
* Two years full service operations
* Experienced in supervision & training of employees
* Cruise industry experience preferred
**Other:**
* Must be at least 21 years of age.
* Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
**Our Values- RESPECT**
At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.
RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork. Our Operating Principles, known as the Hornblower 12 demonstrate the ways we promise to engage to live those values:
* We treat others guests and fellow crew members alike with **Respect**, by fostering a diverse and inclusive environment.
* We are stewards of the **Environment** through practicing conservation, protection and education.
* We believe in **Safety First** by creating and maintaining a safe and secure workplace.
* We are **Professional**, and will demonstrate that in the following ways:
+ We are on time to start and stop and we come prepared.
+ We make objective data- and logic-based decisions with limited emotion.
+ We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.
* We **Exceed** expectations, embracing these principles:
+ As employees, we expect to win, but always prepare and passionately compete like an underdog.
+ We strive to innovate and reinvent, always looking forward and not stuck in the past.
* We value **Communication**, by following guiding principles:
+ We listen to each other fellow crew members and guests and are responsive, vehemently following the 24-hour rule.
+ We are transparent and efficient in our processes and do not entertain politics and bureaucracy.
* **Teamwork** helps drive us towards success, and together we embody teamwork by:
+ We function as a team, playing our role and trusting our teammates.
+ We work hard but have fun and dont take ourselves too seriously.
+ *And most importantly*, we take the time to recognize and celebrate our successes together under the Hornblower family!
**EEO**
*American Queen Voyages is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.*
**Qualifications**
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**Education**
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ServeSafe