Job Details
MLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.
MLGW recognizes that our greatest assets are our employees and value diversity, equity, and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.
MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.
The essential job responsibilities of the Administrative Assistant II will report to the Vice President. Provide confidential intermediate-level executive administrative/secretarial assistance to the Vice President of Human Resources, Vice President and CTO, Vice President of Human Resources, Vice President and CTO, Vice President and CTO, Vice President of Customer Care, Vice President of Engineering and Operations, and Vice President of Construction and Maintenance; handle internal/ external complaints, requests and inquiries; refer questions to other departments when needed; and prepare office reports. Act as liaison for the Executive with other departments and external contacts generally of an important or sensitive nature. Handle internal/ external employee/customer complaints, requests, and inquiries; answer inquiries and questions and/ or refer to appropriate departments; project positive image of the Executives' offices to the public and customers. Prepare/ verify various forms, reports, minutes, contractors, resolutions, etc.; assist in preparation of area budget; compile/maintain and monitor highly confidential files, information and working papers such as matters currently under consideration by the President & CEO and/or Executive staff; notify various departments of information, directives, and instructions from the President & CEO and /or Executive. Perform general office activities which entail receiving/ screening visitors; relieving Executive of any general routine duties and advising of office/ procedural problems and other matters that need attention. Stay abreast of current status of plans, directives, and activities; and assist at special Division functions. Operate Division vehicle and office equipment. Perform other duties as directed.
Qualification Requirements:
To perform the Administrative Assistant 2 role, you must:
-High School diploma or General Education Development (G.E.D.) plus 2 years of college or business school with a major in Office Administration or related area and a minimum of four (4) years of experience as a secretary. -Must have a minimum of 8 years' experience as a secretary. -Must have successfully completed appropriate Clerical/ Secretarial and Training Programs for promotional progression. -Must have valid driver's license from state of residence.
Physical Working Conditions:
Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment. The position requires normal visual acuity and field of vision, hearing and speaking abilities. Subject to occasional kneeling, bending, stooping, crouching, reaching, light lifting and standing for long periods of time while filing and obtaining office supplies; and occasional eye fatigue and sitting for long periods of time while working on computer.