Job Details
The Platform Solution Manager is responsible for working skillfully across the organization to produce
- Solution Vision (in collaboration with business stakeholders), which entails defining:
- A minimum of 10 years of experience in Fixed income, securities etc, Strategy, Business Analysis or System analysis
- what we are solving for
- end-to-end user/customer journey or lifecycle
- personas, their skills and needs
- high level outline of a solution that addresses their needs
- Solution Intent (in collaboration with Director of PSM and Business Architecture function), which entails defining:
- nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology
- capability roadmap as well as migration paths and milestones when going from current state to future state
- overall non-functional requirements that are key metrics required for new system to capture and track
- target operating model (business, operations) that complement evolution in systems
This position will play a pivotal role in increasing overall efficiency for core data such indices, securities, prices, risk and corporate actions, by defining and shaping technology solutions in a transparent and highly collaborative manner with business and technology stakeholders and partners.
Primary Responsibilities
- Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
- A minimum of 10 years of experience in Fixed income, securities etc, Strategy, Business Analysis or System analysis
- Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approach (interviews, online whiteboarding, surveys, card sorting, etc.)
- Ability to empathically understand and articulate user needs
- Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high level solution outline
- Work collaboratively with product and development team to draw out solution intent with capability roadmap and milestones. Facilitate architecture runway with development leads, influence technical design to ensure it aligns with business objectives
- Clearly understand and articulate dependencies that will influence sequencing of development
- Run Program Increments and facilitate quarterly planning across teams. Collaborate closely with project managers and development teams on execution.
- Work collaboratively with business and operations stakeholders to draw out target operating model as systems evolve
- Effectively manage stakeholder relationships through polished communication and follow-through
- Effective written communication through solution inception, vision and intent documents
- Lead and influence cross-functional teams.
- Provide consultation and ensure continuity with product and development teams on solution.
Job Requirements
- Bachelors degree required/Masters degree preferred
- A minimum of 10 years of experience in Fixed income, securities etc, Strategy, Business Analysis or System analysis
- Excellent verbal and written communication skills
- Experience leading and directing others to achieve measurable results.
- Demonstrated ability to articulate solution or product vision and/or customized solutions to meet business objectives
- Advanced experience working with Scaled Agile software development processes
- Advanced skills using a variety of tools to document workflows and data mapping including but not limited to Miro/Lucid, Excel, SQL and Visio
- Understanding of analysis and artifact goals throughout the solution lifecycle
- Ability to learn quickly and work in a changing environment and under tight deadlines
- Ability to independently manage personal timelines and meet tight deadlines
- Ability to successfully manage and coordinate simultaneous project deliverables across groups and teams
- Strong experience with Agile, Miro/Lucid, SQL, Excel, Visio, Balsamiq, Jira, Tableau