Job Details
Overview
We are looking for a day shift, full-time, Patient Services Rep to join our Gastro Team in Tulsa, OK
Fulfilling your purpose begins here:
People First, Always. Here's how we take care of our people:
- Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more
Your team is bigger than your department:
- Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
- We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities- Welcome patients and visitors by greeting them promptly and providing them courteous customer
service. - Answer phone courteously, schedule/cancel appointments, take accurate messages and direct calls
to the appropriate staff members. - Review face sheet with patient at time of visit and has patient sign sheet verifying information.
- Maintain patient accounts by obtaining, recording and updating personal, financial and insurance
information into Epic. - Receive payment for co-pays, co-insurance, and outstanding balances.
- Complete same day data entry (TES) including use of proper ICD-10 and CPT codes, balancing
bank deposit against charges posted and correcting all coding and registration edits. - Monitor and maintain waiting room and work area to ensure a clean and professional
environment. - Is knowledgeable of the location and contents of the SDS manual.
- Limit access to patient/employees information on a job related need to know basis.
- Demonstrate effective verbal and written communication.
QualificationsJob Requirements:
- High School Diploma or GED
Preferred Job Requirements:
- Previous customer service experience
- Previous medical office experience