Work From Home Call Center Sales ($11.50 / hour)

Job Details

LOCATION

Remote Work-at-Home

JOB TYPE

Full-Time

PAY TYPES

Hourly + Bonus

SALARY

$12.10 - $16.10 / hour

Benefits & Perks

REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises

APPLICATION DETAILS

No Resume Required, Entry-Level

Position Overview

WORK FROM HOME CALL CENTER SALES

Are you looking to accelerate your career from the comfort of your own home? We are hiring call center sales representatives to join our work-at-home team. In this role, you will be helping existing customers continue their subscriptions and trials, acquire new customers, and provide customers with information on client products and services.

Schedules vary by site and program, and while some daytime schedules are available, openings are predominantly on the evening and weekend shifts. This is an entry-level position that offers on-the-job paid training. Compensation is commensurate with experience, and while prior call center experience isnt required, experience in sales, customer service, tech support, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills, and be willing to constantly learn on the job.

You will need a home broadband connection and your own Windows 10 PC.

Position Responsibilities

WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Our entry-level Contact Center Representatives are responsible for the following tasks:

Listen to customers, understand their needs, and resolve customer issuesUtilize systems and technology to complete account management tasksRecognize sales opportunity and apply sales skills to upgradeExplain and position the products and processes with customersAppropriately escalate customer dissatisfaction with managerial teamEnsure first call resolution through problems solving and effective call handling

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT?

Hiring Company provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

Must be 18 years of age or olderHigh school diploma or equivalentExcellent organizational, written, and oral communication skillsThe ability to type swiftly and accurately (20+ words a minute)Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)Basic understanding of Windows operating systemHighly reliable with the ability to maintain regular attendance and punctualityThe ability to evaluate, troubleshoot, and follow-up on customer issuesAn aptitude for conflict resolution, problem solving and negotiationMust be customer service oriented (empathetic, responsive, patient, and conscientious)Ability to multi-task, stay focused and self manageStrong team orientation and customer focusThe ability to thrive in a fast-paced environment where change and ambiguity prevalentExcellent interpersonal skills and the ability to build relationships with your team and customers

CONDITIONS OF EMPLOYMENT

Must be authorized to work in their country of residence (The United States or Canada)Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation resultsMust be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and rais#J-18808-Ljbffr

 Talentify.io

 07/04/2024

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