Job Details
**Room Attendant (Full Time)**
**Department:** Spanish Bay Housekeeping **Location:** Pebble Beach, CA
**Company Background:**
For nearly a century, friends and family, celebrities and athletes, world travelers and locals alike, have all flocked to Pebble Beach Resorts. This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay and Del Monte Golf Course.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational presented by DELL Technologies, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Pebble Beach Golf Links has hosted six U.S. Opens, five U.S. Amateurs, one PGA Championship and numerous other tournaments.
**Job Summary:**
The Room Attendant will provide the highest quality cleaning services to ensure the rooms and all areas of the resorts meet the standards of a five-star/five diamond operation.
**Essential Duties & Responsibilities:**
* Strip all sheets, blankets and pillows from room beds on a daily basis requiring frequent pulling and bending constantly during the day.
* Transfer linens, towels and other room amenity items from housekeeping cart to guest room and replenish as necessary; requires ability to lift items from shelves, including some overhead shelving, requiring hands and arms up over head and balancing.
* Fold and hang towels in restroom, re-assemble bedding, hang robes and pick up guest items off of floor, requiring employee to frequently bend over, stretch and pull, kneel, and carry up to 10 lbs. of weight repeatedly throughout the day.
* Must be able to push and pull maneuver a housekeeping cart weighing between 25-50 lbs. through narrow hallways, elevators, and guest room doors on a daily basis. Restock cart as necessary.
* Mop and wipe down all mirrors and windows in guest rooms and clean restrooms including bathtubs, sinks, countertops, showers and floors. Cleaning chemicals frequently used and constant kneeling, crouching, and repetitive hand motions used in this duty.
* Vacuum assigned sleeping rooms daily and report any stains, rips or areas which may require deep cleaning to supervisor/manager.
* Report all room deficiencies requiring engineering assistance including broken lamps/light bulbs, faulty sinks, broken furniture, etc.
* Remove Room Service trays/dishes and empty liquids, requiring lifting of 1-10lbs and call and notify the Office Coordinator.
* Organize and maintain housekeeping closets with linen and amenities which involves lifting items up overhead, balancing occasionally on a step stool, kneeling, crouching, and pushing and pulling items to ensure organized areas (1-10 lbs).
* Follow instructions of management for room cleaning sequence.
* Notify Housekeeping office and turn in all lost and found items immediately.
* Maintain an accurate record of tasks performed via daily log and properly communicate any challenges to manager immediately. This requires the ability to speak, read and write the English language effectively.
* Promptly report each room status after completion, to assist and maintain a constant and thorough flow of rooms.
* Report all suspicious activities and emergencies immediately to Housekeeping office.
* Attend all departmental meetings as scheduled.
* Perform all duties according to the quality standards and procedures outlined in the Housekeeping manual for each task.
* Maintain all guest rooms in assigned sections with a minimum inspection score of 95% to ensure the highest degree of cleanliness and appearance.
* Expediently follow through on priority room statuses and other tasks that may need immediate attention.
* Comply with all Pebble Beach Company and departmental policies regarding safety guidelines, procedures for performing tasks, using chemicals and operating equipment.
**Absolutely Required Skills:**
* Ability to work efficiently and thoroughly, performing physical tasks for the entire shift.
* Familiarity with sanitation and cleaning standards critical.
* Must be self-motivated, detail-oriented and possess good lifting skills.
* Ability to communicate clearly to staff, managers and guests required.
**Desired Skills:**
* High school diploma or equivalent preferred.
**Physical Requirements:**
Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Repetitive hand use and firm grasping is required. Skin/hands frequently in water and exposed to chemicals.
**Why work for us:**
* **Enjoy world-class health and wellness benefits after the 90** **th** **day of employment.** Comprehensive health and life insurance allow you peace of mind. Our state-of-the-art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your familys health needs free of cost.
* **We encourage YOU to be our guest** . When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
* **Golf on the greatest courses.** Even if you dont golf, youll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
* **Grow your career with Pebble Beach University.** We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
* **Lunch is on us.** Enjoy a meal in our Employee Dining Room for every shift you work.
**COVID UPDATE:** All employees agree the health and safety of our team and guests is our number one priority. All employees will be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employees first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.