Job Details
We are currently looking for a Full Time Recovery Specialist I to join our Residential Services Recovery Team team located at the Aalhakoffichi' Adolescent Transitional Living Facility.
Summary:
Serves in a supportive trauma-informed capacity and provide guidance and services to residents within the Residential Services Division facilities during assigned hours. Responsible to assist in maintaining the safety and security of the facility and the residents during assigned hours. Participates in processes that involve a wide range of daily living activities for residents including food service, hygiene, recreation, education and related community living chores. Recovery Specialist I may be responsible to accurately document all proceedings through appropriate recordkeeping in the electronic record system. This position may also involve some cross-training with other Residential Services Division teams.
If applicable, must have had one year of sobriety and no charges or arrests related to substance abuse within two years.
Responsibilities:
* Ensures key elements of facility and resident security and safety during assigned shifts
- Keeps all program keys in your possession at all times
- Performs periodic checks throughout the premises
- Keeps all rooms not being used locked
* Provide crisis intervention and referral information for incoming phone calls
* Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served
* Monitors and maintains proper documentation of medications being taken by the consumers, patients or residents
* Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed
* Supervise daily life skills of the individuals served
* Maintains required documentation of services provided including progress notes, case management documentation and other written monthly reports and documentation as requested by supervisor(s) in an electronic record
* Maintains files, logs, and records
* Monitor daily inventory
* Participates in meetings to ensure effective communication with staff, peers, supervisors and management
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* All other duties as assigned
Competencies:
Essential:
* Ability to practice appropriate boundaries with clients
* Follow instructions, written or oral
* Adhere to all scheduling and attendance requirements
* Maintains strict confidentiality in all matters
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Knowledge of crisis evaluation and de-escalation tactics
* Empathetic understanding of common social problems
* Understanding of problems within a family oriented framework
* Knowledge and understanding of First American populations
* Communicates verbally with team, departments, guests and management
* Writes effective communications with team, departments, guests and management
Skills:
Essential:
* Basic Computer skills
Experience:
Essential:
* No prior experience required.
Education:
Essential:
* High School, GED or Equivalent
Nonessential:
* Bachelors Degree in directly related field
Credentials:
Essential:
* Must be over 21 years old
* Pass general background check
* Standard Driver's License
Working Conditions:
Essential:
* Mental health treatment facility
* Mix of office/non-office settings
* De-escalate argumentative, hostile or similar situations
* May be required to assist individuals who are emotionally disturbed
* Hostile, agitated or under-influenced persons
* Pass pre-employment drug test
* Sometimes bend, kneel, stoop, push, reach
* Use computer up to 25% of shift
* Sometimes lift and or carry up to 30 lbs
* Sitting up to 50% of shift
* Standing up to 50% of shift
* Walk up to 50% of shift
* May work holidays
* May work rotating shifts