Job Details
Job title: Customer Support Representative
Location: Columbus, OH
Duration: 6 months contract
Pay range: $18/hour to $19.10/hour
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client s management products and services, clients online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center.
Preference for 1 of the following criteria:
College Degree
Previous contact center experience