Job Details
**Customer Service Advisor**
**Location:** Mason City, IA, US, 50401 **Description**
In the automotive **Sales Associate** role (Customer Sales Associate) youll have a great opportunity to learn the auto services business. This role is responsible for selling tires, tire related services, mechanical services and providing excellent customer service in a retail store. Many of our District Managers and Regional Vice Presidents started out as Sales Associate. Big O Tires is committed to developing our associates and promoting from within the organization.
**Job Responsibilities**
* Assist customers in selecting the proper fitment of tires
* Inform customers of vehicle inspection findings
* Educate customers on schedule maintenance services
* Assist Store Manager and Service Manager with operational duties
* Deliver professional and courteous customer service
* Other duties as assigned
**Qualifications**
* Sales Experience
* Customer Service Experience
* Car Enthusiast
* Automotive Sales Experience is a plus
* Ability to work a flexible retail schedule including weekends, evenings and holidays
* Valid Drivers License
* Bilingual English and Spanish a plus
* Criminal Background Check
* Pre-employment Drug Screen
* Must be 18 years or older
**Benefits**
* Competitive compensation
* Medical, Dental and Vision coverage
* Company paid short term disability and company subsidized long term disability
* Company paid life insurance
* 401(k) with company match and immediate 100% vesting
* Generous paid vacation and paid time off
* Flexible spending account
* Employee assistance program
* Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
* Vendor purchase discount program
* Employee automotive discounts
* And more!
TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
**Job Segment:** Medical, Payroll, Customer Service, Healthcare, Finance, Automotive, Bilingual