Answers telephone, screen and direct calls. Attend to visitors and deal with inquiries on the phone and face to face. Register patients, retrieve medical records as needed for hospital follow-up. Confirm patient appointments, checking in/out all patients, task messages from/to staff and physicians, schedule all patient appointments (hospital and office follow-ups), collect co-payments and process all payments in Passport. Check incoming and outgoing mail, check and clear incoming faxes, verify insurance eligibility as needed. Complete all physician orders, schedule all test and diagnostic studies ordered. Obtain authorizations as needed and link authorizations to visits, tests or procedures. Verify any changes to patient demographics, update insurances at each visit. As a successful candidate, you will:Handles all incoming calls from the companys main telephone system. Ability to take and relay messages; provide information to callers. Responsible for sending out and receiving package...Receptionist, Administrative, Healthcare, Patient
City of Hope National Medical Center
06/25/2024
Corona,CA