Job Details
Statement of Purpose:
To perform daily repair and maintenance work on restaurant equipment and property and to ensure the timely completion of Preventative Maintenance Schedules, while providing ongoing training for store management.
ACCOUNTABILITIES:
- Performs preventative maintenance service, emergency repair, and cosmetic repair on restaurant equipment and property.
- Assists where necessary in the installation and modification of equipment, including those resulting from special projects (I.e. timers, D/T confirmation boards, etc.)
- Monitors and oversees outside contract work in assigned stores, ensures proper coordination and communication between all involved parties.
- Performs regular inspections of all assigned restaurants and reports the condition and maintenance status of equipment and property.
- Provides ongoing training and education to store management personnel regarding equipment care and execution of Preventative Maintenance Schedules.
- Ensures accurate and timely reporting of invoices, maintenance logs, purchase orders, Capital Appropriation Request forms and all other required administrative paperwork. Provides accurate reporting and administrative functions training, as necessary.
- Maintains store-level records of equipment, spare parts and company owned tool inventories. Provides reports as requested.
- Assists supervisor with recommendations regarding capital budget expenditures for equipment, building and property repair or replacement.
- Maintains current service and warranty records and prevents repair expenses not covered by or in violation of warranties.
- Performs duties as required for store openings, special events, fairs and the store closing program; assists in transfer, sales and/or disposal of equipment. Assists with supervisory responsibilities in the absence of supervisor, as requested.
- Excellent written and verbal communication skills
- Performs other job-related duties as may be assigned or required.
- Excellent interpersonal skills with strong customer-service focus.
- Ability to define goals, meet urgent deadlines, organize and prioritize projects
- Excellent MS Office Suite skills
- Must be available to work evenings/weekends (as required)
EMPLOYMENT STANDARDS:
Knowledge- In-depth/complete technical knowledge of networking, operations systems, PCI compliance.
- Ability to maintain/repair various types of computer equipment, Networking and audio/visual equipment, cabling, and use of various testing equipment.
Education- Technology certifications are preferred.
- Legal licensing may be required in some locations.
Experience- 3 or more years' experience in directly related networking, operating systems and general maintenance/ repair work, which includes demonstrated mastery of technology-based areas.
Other- Irregular hours or periodic overtime required.
- Frequent exposure to extreme weather situations.
- Required to be on call on a 24 hours basis.
- Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, climb stairs and/or ladders, reach, twist, sit, walk, and/or run.
- Requires a valid driver's license with an acceptable driving record pursuant to company policy
- Requires a satisfactory criminal background check, pre-employment physical and drug screen