Job Details
Job Description
- Customer Service
- Communicates effectively with customers
- Responds to customer issues and/or concerns
- Perform routine quality/service rounds to units
- Pays attention to detail that assures patients, visitors and employees have a quality experience in our facility
- Demonstrates commitment to achieving superior customer satisfaction through quality of work, communication, problem solving, initiative, flexibility and adaptability and attitude
- Greets customers in a friendly manner
- Works well with others by recognizing the value of our diverse workforce and remains open to new view points, ideas and talents
- Understands the importance of a positive attitude and recognizes that our customers have a sense of urgency
- Inventory Control/Materials Management
- Locates, pick and deliver stock items and/or equipment to appropriate area
- Process item/equipment returns and update inventory database
- Participate in routine physical inventory maintenance tasks
- Always places stock and equipment in proper location
- Performs stock rotation to eliminate expired items
- Performs and/or assist in decontamination of equipment duties
- Demonstrates a complete understanding of policies and procedures
- Demonstrates a complete understanding of software procedures
- Insures proper charges have been made regarding patient billable items and equipment
- assembles and inspects all rental equipment as "ready to use"
- Delivers supplies to departments, receives signatures verifying delivery and issues receipt to ensure that accurate and reliable supply distribution records are maintained. This also includes make in sure catalog numbers are correct and ensuring that products have not reached their expiration dates
- Assist in annual inventory of hospital supplies
- Receives and stores stock, ensures that adequate inventory levels are maintained and notes shortages in order to avoid waste and ensure the conversation of valuable hospital resources
- Maintains adequate inventory levels in approved departments by preparing and submitting customized requisitions for supplies and equipment.
- Verifies that ordered supplies are received and disbursed in proper location, ensure that requisitions are properly filled and that the correct product is delivered to the department.
- Monitors supply and equipment levels on specially carts within nursing units, processes requisitions when needed and performs quality assurance checks on crash carts in an effort to ensure proper working conditions
- Transports used equipment to the decontamination area for cleaning, retrieve clean equipment from the equipment room and transports equipment and supplies to and from nursing units in a timely and efficient manner
- Monitors patient equipment and supply charges in order to ensure that patients are accurately billed
- Observes and adheres to all departmental and hospital policies and procedures and follows all safety, quality assurance and infection control standards
- Other Duties as Assigned
- Completes assigned projects
- Active involvement in performance improvement initiatives
Qualifications - 2 years experience in service/trades with some experience in materials/supply
- High School Diploma or equivalent
About Us The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.
This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.
In the last fiscal year, Franciscan Missionaries of Our Lady Health System had:
- 1,747 Licensed Beds
- 65,322 Discharges
- 44,592 OR Procedures
- 10,827 Full Time Employees
- 331,360 Inpatient Days
- 1,915 Active Medical Staff
- 229,296 Emergency Visits
As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged.
Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana's citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.
Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.
Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.
Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.
As we look to the future of our healthcare ministry, we chart our course by "going where we are called."