Job Details
Job Details
Job Location
The Iroquois Club - Naperville, IL
Description
We are looking for an experienced Assistant Community Manager for our residential community in Naperville, IL. In the role of Assistant Community Manager, you will provide vital support to our Community Manager in the day-to-day operations of our residential community. This support includes building positive relationships with prospective and current residents, assisting with overseeing all aspects of the property's maintenance, marketing, retention, and occupancy goals and managing resident ledgers, delinquency, and collection efforts.
Pay range $20 to $26 per hour, commensurate with experience + commissions and quarterly bonus
Our Benefits:
TLC offers a comprehensive benefits program. Here are some of the highlights of our benefits package:
- Competitive Compensation
- Commission for New Leases and Renewals
- Quarterly Bonus Eligibility
- Health Benefits
- FSA
- Short term disability, accident, life and critical illness insurance
- Maternity Leave Pay
- 18 Paid Vacation/Sick days
- 13 Paid Holidays (including your birthday and work anniversary)
- 2 Paid Volunteer Days to support your favorite charitable organization(s)
- Employer Paid Life Insurance Benefit
- Employer Paid Long Term Disability Benefit
- Wellness Program
- Employee Assistance Program
- Continuing Employee Education and Development
- Fun teambuilding company outings
- 401(K) Profit Sharing with generous company match
Qualifications and Responsibilities- Minimum 2 years experience in a fast-paced residential rental community
- Self-starter with a proactive approach, excellent organizational skills and attention to detail
- Exceptional customer service skills and the ability to communicate effectively in verbal and written form
- Assist in lease administration activities, including abstracting leases and keeping our database current
- Assist with rent collection and service of 5-day notices
- Coordinate resident move ins and move outs
- Knowledge of effective marketing, sales and closing techniques
- Experience with Yardi Voyager, Microsoft Office, and CRM
- Availability to work Saturdays
- Ability to learn and comply with industry legal requirements, related to federal and local Fair Housing Laws.
- Performing any other tasks as directed by the Property Manager or Vice President of Operations
About Us TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.
TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.