Job Details
What we offer you:
Competitive salary with performance-based bonusesComprehensive training and ongoing supportCareer development opportunitiesFriendly and collaborative work environmentHealthcare benefits and retirement plan
Key responsibilities:
Provide exceptional customer service via phone, email, and chatAddress customer inquiries and resolve issues in a timely mannerProcess orders, returns, and exchanges accuratelyMaintain customer records and update account informationCollaborate with other team members to improve overall customer satisfaction
What you bring to the team:
Prior experience in customer service or a related fieldExcellent communication and problem-solving skillsAbility to multitask and work efficiently in a fast-paced environmentAttention to detail and strong organizational skillsProficiency in Microsoft Office and CRM softwarePositive attitude and willingness to learn and grow