The purpose of this position is to conduct general office work. EXAMPLES OF ESSENTIAL DUTIES Essential Functions:Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business. Ensures compliance with departments policies and procedures. Enters customer data in computer to initiate or disconnect water services for billing purposes. Resolves customer inquiries, problems or complaints about bills or services. Initiates requests for account adjustments. Processes water and sewer taps. Processes hydrant meter tap rentals to contractors. Assists in processing mail for posting of payments to customer's accounts. Ensures transactions comply with department policies and procedures. Ensures compliance with identity theft and red flags policies and procedures. Maintains a filing system for all documents related to special tasks. Ensures business customer's tax-exempt forms are updated. Serves as back-up to receptionist; rece...Customer Service, Clerk, Water, Operations, Service, Retail, Customer
City of Murfreesboro (TN)
07/06/2024
Murfreesboro,TN