Job Details
A global medical device organization has an immediate need for a bi-lingual English/Spanish Repair Technician
This role encompasses repair functions as highlighted within the essential job functions
The role requires the ability to solve problems, handle multi-tasking, and exhibit strong time management skills, in order to meet deadlines while maintaining compliance with all company policies and procedures.
ESSENTIAL JOB FUNCTIONS:
Repair, inspect, and conduct preventive maintenance of surgical systems and equipment.
Creates and provides customer service and/or the customer accurate quotations for repairs of their products.
Completes records of repairs and performs data entry for medical devices and follows the Repair procedure.
Performs inspections of repairs in the Returns area and follows applicable procedures (Repair, RGA, Complaints).
Performs routine review of repairs to determine if a complaint should be generated and whenever applicable, works as - or with, the investigator to determine the root cause of the complaint.
Performs routine testing of medical devices to replicate device complaints and whenever applicable, works as - or with, the investigator to determine the root cause of the complaint.
Reviews device master records, history records and other quality-related documents for accuracy and completeness.
Act as the liaison technical service professional and interact with workshops, customer service providers, hospital operating room supervisors, nurses, doctors, purchasing and biomedical technicians.
Troubleshoot and repair surgical tables and related equipment in-house and if needed at customer site.
Complete service forms for hospitals through company established systems.
KNOWLEDGE, SKILLS AND ABILITIES:
Self-motivation with a sense of task ownership to work and solve problems confidently, cross-functionally, collaboratively and when necessary, independently.
Ability to read common technical drawings and documents on mechanical and/or electrical devices.
Technical experience, preferably in a regulated environment (FDA, ISO 13485 etc.) that includes engineering drawings and/or specification review experiences.
Ability to determine quick and efficient solutions to problems that may arise in the activities of inspection and/or repairs.
Strong interpersonal and communication skills, including written and verbal skills, and ability to effectively communicate technical issues to people with technical and non-technical backgrounds.
Inspection and technical repair experience in the medical device field is highly desired.
Some travel may be required.
The company is looking to hire right away
They offer relocation assistance, retirement plan, tuition reimbursement, among other great benefits
For immediate consideration, apply today!