DescriptionDo you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!Responsibilities Retrieve clean linens from housekeeping storage facilities and distribute them to each floor Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests Assure a clean environment in the guest rooms, corridors, lobby, and other work areasQualifications Graduated high school, received GED or equivalent Good understanding of cleaning techniques and products This role requires a strong emphasis on putting the guest first and providing exceptional customer service At least 1 year of experience as a houseperson or housekeeper preferred Solid work ethic and excellent organizational, time management, and communication skills
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
06/17/2024
Hilo,HI