Job Details
Indiana Heart Physicians Building
5330 E Stop 11 Rd Indianapolis, Indiana 46237
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
- Schedules surgeries, appointments, tests, and procedures specific to their physician practice in person or by phone, using Electronic Health Record; coordinates external vendors, multiple physicians, and surgery locations as required.
- Maintains the scheduling system including maintain physician-specific schedules and coordinating with schedulers at the surgery site for time and physician-specific preferences. Verifies records are accurate and complete.
- Coordinates insurance including verification of coverage, obtaining prior authorizations and educating the patient on benefits and out of pocket amounts.
- Requests and verifies receipt of medical records, test results, and clearances for surgeries/procedures.
- Calls patients on the patient recall list for follow-ups and mails recall letters to patients.
- Processes refills through incoming calls, electronic requests or faxes, and sends to the nurse or provider for approval.
- Provides back-up coverage to other non-clinical positions.
QUALIFICATIONS- Required High School Diploma/GED
- 1 year Physician Office Required
TRAVEL IS REQUIRED:Never or Rarely
EQUAL OPPORTUNITY EMPLOYERIt is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.