Job Details
We're seeking a driven Customer Service Representative to join a reputable and growing manufacturing organization. This position will play a pivotal role in further team development, maintaining client relationships, and interdepartmental communication. Only candidates with previous Account Management/Customer Service work history within a manufacturing setting will be considered, and individuals experienced with QMS systems are encouraged to apply!
salary: $60,000 - $62,000 per year
shift: First
work hours: 7 AM - 4:30 PM
education: High School
Responsibilities
Act as point of contact for customers and ensure timely resolutions
Address incoming requestes
Order entry and quoting
Collaborate with Quality, Contracts, and Production teams to resolve issues and provide accurate updates on orders
Establish and maintain product knowledge
Provide trainings to new and existing employees
Additional duties as assigned
Skills
Account Management Prioritizing Microsoft Office ERP CRM Order Processing Follow-up Active Listening Customer Service Basic Software Skills Manufacturing Client Service Leading Supervising Customer support CUSTOMER ORDERS/SALES Customer Relations Qualifications
Years of experience: 5 years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.