Reservations Coordinator

Job Details

As one of the largest providers of hospitality services in the Nation, Global Luxury Suites Division of Churchill Living provides its guests with a diverse suite of services and products to meet any need.

About The Job

The role of Reservations Coordinator is a key member of the reservation team responsible for providing information and taking and verifying reservations.

Days/Hours: Monday-Friday 9:00am-5:30pm in office. Rotating weekends, evenings, holidays and legal holidays as scheduled.

Roles and Responsibilities

• Discover and reach out to potential sales opportunities by phone, chat and email

• Conduct cold calls to obtain reservations and other benefits

• Develop sales/reservations from a wide range of leads and opportunities

• Responds to phone and email booking requests

• Answers inquiries pertaining to properties

• Makes and confirms reservations

• Maintains records of room availability and guest accounts

• Maintains property listings on marketing websites

• Manage lead process, verifying all leads are addressed and processed in a timely manner

• Performs general administrative and data entry tasks

• Supports Global sales team as needed

Education/Experience Required

High School Diploma, college degree preferred; experience in reservations/sales; Hospitality background/experience a plus.

Preferred Skills: Excellent verbal and written communications; customer service or sales experience and hospitality certification a plus.

Location: This is a hybrid position - working remote as well as from our corporate office in Hawthorne, New Jersey. Training will be conducted in office.

What We Offer

We are pleased to offer a competitive base salary, medical, short -term disability insurance, paid vacation and sick leave, paid holidays, and 401(k) plan with a company match.

EEO/AA Employer

 Churchill Living

 06/25/2024

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