Job Details
**Join the team at the Memphis Zoo!**
It takes A LOT to run a Zoo. Just as we provide world-class animal care, we also aim to please our guests. The Zoo is seeking friendly, customer-service oriented individuals to join our Guest Services / Operations team. This multifaceted position supports guest needs through parking, assisting with safety and first aid items, and fielding guest questions throughout the Zoo.
A typical day at the Zoo includes:
* Working at multiple stations including parking, reception, monitoring buildings
* Greeting guests as they arrive to the Zoo you'll likely be one of the first faces they see
* Answering a variety of questions from guests spanning from where are the tigers, to how can I rent a stroller, to what is the best local restaurant in the area. (Don't worry you do not need to know every answer we'll help with that!)
Some skills you will need:
* You'll need to be approachable by guests and team members.
* You'll need some flexibility. Our day's can change at a moment's notice and we'll need to adapt on the fly.
If you do not possess these skills already, prepare to learn:
* You may handle cash/process transactions.
* Safety and first aid procedures
Some things to enjoy at the Zoo:
* We primarily work during the day. There may be an occasional evening shift, but those are rare.
* Many of our coworkers have fur, feathers, and fins. This is not your typical workplace.
* Although off-days are for relaxation, you'll also receive complimentary tickets and a membership to the Zoo to visit with your family or friends.
Finally, some things you should know:
* You'll be in a fast-paced environment. We work hard.
* We respect and celebrate team members with different backgrounds. We foster an environment of inclusion.
* This overview is not an all-inclusive job description. You'll find more information and some legalese in the attached job description.
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