Job Details
About The Role
The Foxtons Property Management and Lettings Support department provides a variety of services for landlords and tenants. One such service is Credit Control and Rent Collection, where the individual is responsible for chasing any outstanding payments instructed by Foxtons clientele.
Core responsibilities of the role:
* \tContacting tenants at regular intervals who have not paid their rent to determine the issue and obtain payment* \tObtaining data regarding debt collection and invoice payments* \tEnsuring deadlines are met to make sure any court proceedings would be successful* \tWhen required, attend court proceedings to provide evidence in cases pertaining to rent arrears* \tAdvise landlords of payments owed and keep them informed until receipt of payment* \tProvide landlords with clear explanations of procedures, timings, and available option* \tMaintain active communication with Finance team
This role also includes up to two days per week working from home (once the initial induction period has passed).
About You
* \tExcellent communication skills* \tKeen attention to detail* \tEnthusiastic & self-motivated* \tBasic accounting knowledge* \tAble to maintain good vendor relationships* \tPrevious property-related experience, previous debt collection or credit control experience in any field is imperative
About The Company
At Foxtons, we're famous for setting the standard in property. We do this by hiring brilliant people to help our customers find their dream home or unlock the true value of their property investment. Over the last 40 years we've built a network of over 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, whist our market-leading technology empowers all our staff to provide the best customer experience possible.
This role is based in our Worcester office towards the outskirts of the city with excellent transport links from numerous locations. Free onsite parking is provided.
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