Job Details
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Guest relations as it involves interacting with guests during deployment of special events and promotions.
* Deployment and coordination of property contests including ordering, selection of materials, setup, dcor and selection of prize-winners.
* Management and maintenance promotional materials such as dcor, promotional merchandising and other promotional tools.
* Working as event staff to setup events, administer contesting, issue prizing and ensure proper procedures or rules are followed.
* Coordination of property activation events with player's club personnel and or any promotional agencies.
* Uploading and managing photo galleries for contest winners, and communicating relevant information to the company's digital agency for social media.
* Special projects as assigned by the lead for marketing operations.
* Assist with and participate in activities related to audio, visual and digital media.
* Coordinate, maintain and assist with group sales.
* Comply with our drug & alcohol free workplace. Subject to post offer, for cause and post-accident drug tests.
* Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a "yes we can" attitude, every guest every time.
* Other duties as assigned.
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:
* Must have a flexible schedule and be willing to work any hours required for events or other company needs.
* Must be an outgoing individual who is able to interact with all types of people.
* Must be able to stand/walk/ sit for extended periods and lift at least 50 lbs.
* May be exposed to working in a noisy, smoke/secondary smoke environment.
* Must be at least 21.
* Must be able to obtain and maintain appropriate licensing.
* Must be able to pass a background investigation.
EDUCATIONAL REQUIREMENTS:
* High School Diploma or equivalent required, college degree preferred.
* Must be knowledgeable about Microsoft Office.
* Customer Service experience.
* 1-3 years promotions experience preferred, but not required.