Job Details
Not often does an opportunity come around where you get to make a difference in people's lives daily at work. But that is precisely what we are about at Cascade Living Group. If you have a skill for selling and a passion for connecting people to amazing places to call home, we invite you to apply for the Community Relations Specialist (Sales and Marketing) opportunity.
You will be responsible for assisting sales teams in managing their Welcome Home databases through virtual support and targeted sales and marketing activities. Working from home on an hourly basis with heavy virtual sales assistance using calls, written communication through email, text and letter are required to be successful in the position. Subsequently, working with the sales teams and CSMO to help plan strategies that support sales needs and occupancy goals.
We invite you to learn more about Cascade Living Group and meet our team at:
What you can expect to do as a Community Relations Specialist:
- Provide virtual support in the sales process and lead management of Welcome Home and the sales efforts in each of the communities you support
- Provide support of any analysis of Welcome Home that teams have developed to individualized strategies to convert inquiries into tours, and ultimately move-ins
- Set up appointments for tours, follow up calls and next steps that the team have developed and implemented as a standard for the Cascade Living Group-approved tour protocol
- Participate in the Daily Marketing Report (DMR) as needed to provide information on your daily activities, to include tasks updated for calls, emails, texts, tours, connected calls and voicemails
- Be familiar with the daily life enrichment and the monthly activities calendar to improve selling results.
- Work to meet the daily virtual standard for one person of a minimum of 35 calls per day with 15 of the calls connected during a full day.
- When working with a community, attend and contribute to the weekly focus call.
- Continuously educate yourself on the programs offered in all departments for improved selling results.
- Provide detailed notes, include appropriate next steps and complete needed activities in Welcome Home
What Cascade Living Group looks for in a Community Relations Specialist:- Minimum two years of Sales and Marketing experience, ideally in the healthcare industry (assisted living, memory care)
- Must maintain eight hours of Alzheimer's and related dementia-specific training per year
- Ability to follow through with complex and detailed projects to completion.
- Strong knowledge of the CLG Sales Triangle of Success.
- Ability to work closely with the communities' sales teams to ensure alignment at each community you work with and support as a virtual salesperson.
- Computer proficient
- Excellent communication skills
- Detail-oriented
- Ownership attitude who can stay focused despite interruptions throughout the day
$30.00 - $32.00/hour + Commission Potential *Depending on Experience
Job Type:Below are some of the CLG benefit offerings:- Competitive wages
- Generous bonus structure
- Career Pathways
- Health Insurance (for those eligible)
- Voluntary benefits (Disability, Accident, Life)
- 401k (with company match)
- Payroll advances on earned wages
- Perks at Work Discount Program
- Generous Paid Time Off
- Education Assistance
- Longevity Bonuses
As an inclusive workplace, everyone is welcomed at Cascade Living. We are an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. All offers of employment are conditioned on passing a background check.