Job Details
Description
G.I. Johns is looking to grow its team with a Customer Service/Dispatch Representative for our location in Manassas Park, VA. G.I. Johns is a new and quickly growing veteran-owned business that provides portable sanitation solutions around the Northern Virginia, Southern Maryland, and Washington D.C. area. If you want a fast-paced and exciting experience where the expectation is high-performance, high-engagement, and that every new hire is a future leader in training, this is the role for you.
The Customer Service/Dispatch Associate will be responsible for G.I. Johns' most important functionservice to our customers! You will be a part of the daily operations to ensure our happy customers stay that way. This role will also focus on customer service, business development, and problem solving. You will be on the front lines, taking inbound calls and driving new and existing business, while facilitating the execution of all of our staff and drivers in the field!
Responsibilities will include, but are not limited to, the following:
- Provide outstanding customer service.
- Learn and leverage industry leading technology and software to manage enterprise operations.
- Answer inbound calls.
- Manage customer expectations, inquiries, and orders.
- Business development; be the "voice of the company" as one of the first G.I. Johns team members to interact with inbound requests.
- Regular and reliable in office attendance a must.
- Other duties as assigned.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.