Promote digital self service capabilities. Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand. Assisting customers over the phone?. Must have the ability to learn insurance product and processes in training environment?. Required to commit to the training and work schedule?. Have a dedicated workspace free from distractions during work and training hours?. QUALIFICATIONS:A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field. Ability to work in a fast-paced complex environment while navigating multiple programs. Problem solving and critical thinking skills with strong attention to detail. Excellent communication skills with ability to empathize with customers and colleagues. Adaptability. High School Diploma or equivalent experience required. Spanish bilingual a plus. Benefits: Medical, Dental, Life and Disability In...Customer Service Representative, Customer Service, Representative, Remote, Internet, Retail
The Hartford Financial Services Group
06/25/2024
Hartford,CT