Job Details
Customer Service Yard
Tracking Code 18932-376 Job Description If youd like to become part of an exciting, fast-paced organization, BMC is the company for you! Military and Veterans encouraged to apply.
At BMC, the Customer Service Yard associate is responsible for creating a welcoming, effective, and beneficial customer experience. This reliable team member provides assistance to customers in pulling their orders, inspecting merchandise, and making returns. They also provide assistance and support to their team.
**Major Responsibilities:**
- Provide sales assistance to customers on orders and returns.
- Must successfully pass company-provided forklift operator training program and maintain authorization through safe operation and following of procedures.
- Operate forklift to load and unload trucks and rail cars as directed by supervisor.
- Assist truck drivers in loading merchandise and materials ensuring it is safely and properly handled to prevent damage.
- Assist truck drivers in unloading of and returning of credit items.
- Ensure these items are returned to proper storage location.
- Unload incoming freight and check count to see if it is correct.
- Complete necessary reports, i.e., check orders filled, check material received and forklift inspections sheets.
- Keep work area clean and litter free.
- Requires working out in the weather.
- Perform duties in a safe manner observing safe procedures while constantly alert to any unsafe working conditions.
- Load and safely handles customer orders.
- Maintain knowledge of proper identification of inventory items.
- Locate and pull correct items by type, style and quantity as directed by supervisor to fill order completely, quickly and with accuracy.
- Pull orders from stock, load orders onto delivery trucks and unload stock as it comes in; maintain work area in clean and orderly manner.
- Assist supervisor, other associates and other work areas as assigned by location management.
Required Skills
- Minimum Education: High school diploma (GED).
- Trained and functional in operating forklift with hand and foot controls.
- Ability to do basic math, read instructions and complete forms.
- Communicate with customers, other associates and supervisors using verbal and written skills.
- Knowledge and ability to use safe lifting techniques.
- Ability to lift up to and including 100 lbs. on a repetitive basis.
Required Experience
- Minimum Experience: 1-2 years experience in building materials industry.
Job Location Richmond, Virginia, United States Position Type Full-Time/Regular ** Apply**
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