Client Service Representative


Job Details

**Description**

This position is eligible for quarterly bonuses under Rarebreed's profit sharing program!

Norway Veterinary Hospital is looking for a friendly and detail-oriented Veterinary Receptionist to join their team. This position is part-time.

**Key Responsibilities:**

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system

Warmly greets clients

Prepares patient files

Receives and relays client correspondence and updates client financial records

Answers clients inquiries about basic animal care questions and routine procedures

Educates clients on over-the-counter products such flea and tick preventions

Admits patients and handles medical records entries accurately

Prepares client invoices for services performed

Handles payment transactions.

Receives and relays telephone, fax, and email messages accurately and promptly

**Requirements:**

High school diploma or equivalent

Previous experience working as a Veterinary Receptionist/CSR is preferred but not required

Significant experience with basic office functions in a busy office environment

Must be a team player and have compassion for pets and their people

Norway Veterinary Hospital was opened by Dr. Charles Gauger in 1964 as a full-service hospital, caring for farm animals, horses and pets. As the practice thrived, it outgrew the original facility & ground was broken for a more contemporary facility at our current location on Main Street in the early 1970's. Dr. Todd Gauger joined the practice in 1988 and purchased the practice in 2003. We have recently expanded and remodeled to further accommodate our growing practice. We offer a beautiful and relaxing setting in which we aim to provide superior medical and surgical care in a gentle and efficient manner. Our team of veterinary professionals and staff consists of highly qualified individuals who strive to keep you informed of the latest preventative health care and treatment options available. Our service offerings include: Wellness Exams, Senior Pet Wellness, Surgery, Patient Monitoring, Pain Management, Hospitalization, Radiology, Laboratory, Dentistry, Dermatology, Pharmacy/ Pet Food / Over the Counter Products, Orthopedics, Immunizations, Microchipping, & Emergency & Urgent Care.

Rarebreed Veterinary Partners is a purpose driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing the best culture, tools and support to our hospitals to allow the staff to focus on what they love most, caring for our animal companions.

At Rarebreed, we strive to provide employees in the animal care industry the best work experience possible by creating and fostering a great culture and by offering an attractive and flexible total compensation package consisting of the following:

* Competitive compensation

* Competitive medical, dental, and vision insurance coverage

* Company paid 3% 401k contribution

* Competitive paid time off to ensure work/life balance

* Company paid life insurance, short term and long-term disability

* Medical and Dependent Care Flexible Spending Accounts

* Access to employee assistance programs

* Continuing education

Employment will require successful completion of references and background check.

*Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.*

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 Norwayvet

 06/20/2024

 Norway,ME