Job Details
Position & Perks:
Spuntino Wine Bar & Italian Tapas offers an authentic tapas-style Italian menu, paired with perfect wines. Join our Famiglia! Our plates may be small but our career opportunities are huge!
Our Host/Hostess greet guests as they enter the building, control the flow of guest seating and ensures that guests enjoy their visit.
Join our Team
The health and well-being of our associates is a high priority at Spuntino Wine Bar & Italian Tapas. We offer competitive compensation and benefits to both hourly and salaried associates, based on eligibility and availability. We believe these are key components of our associates' Total Rewards and employment experience.
- Competitive Pay
- Health Care Benefits
- Flexible Hours
- Extensive Training
- Meal Discounts
- Real Advancement Opportunities
Responsibilities:
- Greet guests at the door with an enthusiastic attitude, and genuine smile.
- Guides guests to an appropriate table, making small talk along the way
- Rings retail orders into register system
- Visually observes guests and responds to all non-verbal cues
- Communicates with other Host staff to ensure the continuous seating flow of guests
- Records guest information when on a waiting list
- Manages reservations and parties
- Accommodates guests with special needs or elderly guests
- Accommodates young children by providing crayons and kids menu
- Makes servers aware of any special requests at their tables
- Inquires with departing guests about their visit to the restaurant, bids farewell and invites them to return
- Handles guests complaints in a professional manner. Follows the steps accordingly
- Able to work the seating/ reservation system efficiently
- Clears, cleans and performs table maintenance whenever necessary
- Follows food safety, general sanitation and personal hygiene policies
- Refills beverages whenever necessary
- Completes all running, opening and closing duties.
- Cleans and restocks restrooms
- Sweeps/ cleans the floor to maintain cleanliness.
- Performs various tasks delegated by management.
- Generates fun, and excitement through personality and positive attitude to help ensure many return visits by guest
- Continuously promotes teamwork.
Qualifications:
- Stands/walks during entire shift
- Ability to listen to guests, respond verbally and interact with team members
- Reading, writing and math skills are required
- Enthusiastic and professional attitude must be displayed at all times
- Operates seating system for reservations and wait list
- Excellent communication skills
- 18+ years of age