Job Details
Order Processing Representative page is loaded **Order Processing Representative**
**Order Processing Representative**
locationsUSA - Waltham, MA time typeFull time posted onPosted Today job requisition idR0022498 Under general supervision, processes a wide variety of orders for material/merchandise. Handles a complex order processing system. May follow orders from placement to delivery, using a manual or computerized order processing system. Maintains records of orders, prices, inventory, and related data under defined procedures.
Order Processor duties include: but not limited to developing a deep understanding of **UpToDate** systems, products, customers, processes and procedures. The candidate must be highly organized and have a high level of accuracy. The individual person must be a team player who is able to meet deadlines and very dependable.
**Essential Duties and Responsibilities:**
* Entering new and renewal orders for our subscription service into our customer database while paying special attention to data accuracy and meeting department productivity metrics
* Ensuring that payments are applied to the appropriate accounts
* Developing an in-depth knowledge of all systems, tools, templates and processes used within the department.
* A clear understanding of urgency and ability to meet daily deadlines
* Collaborating with peers and management to continuously improve and accepting critical feedback and implementing suggestions
* Assisting with month-end closing and reports
* Assisting all other departments initiatives as needed to ensure the best experience for our customers
* Strong organizational skills
* A clear understanding of urgency
* Other duties as assigned
**Requirements**
* Strong familiarity with CRM and Microsoft Office
* Candidate must be willing and have a desire to learn new databases
* Strong analytical and problem solving skills
* Candidate must be able to effectively communicate both verbally and in writing
* Excellent time management and multi-tasking skills with robust attention to detail
* Candidate will be required to consistently meet and maintain individual and team goals and objectives
* A team oriented individual who is open to new ideas and opportunities
2+ years of Order Entry or Order Management database experience and or Bachelors Degree Business or related discipline.
Location: Greater Boston area
**The Power of Purpose**
Wolters Kluwer reported 2020 annual revenues of 4.6 billion, employs over 19,000 people worldwide and maintains operations in over 40 countries. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit , follow us on , , and .
**U.S. COVID-19 Vaccination Requirements**
In order to help ensure a healthy and safe workplace for our employees, contingent workers and visitors, Wolters Kluwer currently requires all US employees to be fully vaccinated against COVID-19. Candidates will be required to provide sufficient proof of full vaccination in order to be eligible for employment. Wolters Kluwer will consider all requests for reasonable accommodation for this requirement based on disability and/or sincerely held religious belief and will decide on an individualized basis whether an accommodation can be granted.