Job Details
Job Description - Patient Service Representative (210#######) **Job Description**
Patient Service Representative - 210####### **Description**
: ** DMC Heart and Vascular**
** Summary**
Medical office position responsible for front office processes in the physician practice
**Responsibilities**
1. Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
2. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
3. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code
of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job
functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
4. Greeting patients entering the physician practice.
5. Answering office phones, making appointments, confirming appointments and rescheduling when
necessary.
6. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
7. Assists in checking out patients and assists them with referral processing and scheduling process
8. Collects co-pays and posts charges.
9. Charge entry and patient balance processing.
10. Distributes information to patients regarding office policies, procedures, information about the practice,
11. Explain and enroll patients in the patient portal.
12. Additional responsibilities as needed.
**Qualifications**
: **Education**
**Required:** High school diploma/GED.
**Experience**
**Required:** Must have 1 to 2 years of experience working in a medical healthcare setting
sign on bonus is for new hires only!
**Job**
: Non-Clinical/Administrative **Primary Location**
: MI-Detroit **Hospital/Facility**
: DMC Medical Group Job Type : Full-time Shift Type : Days