Job Details
Location: Francestown, NH, US
**Reach Your Peak at Vail Resorts.** As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests *and* our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether youre looking for seasonal work or the career of a lifetime, join us today to reach your peak.
***As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19*** .
**Join us now and receive an end-of-season bonus of $2/hour for every hour worked!**
**J**ob Summary:****
Rental Technicians are responsible for generating sales through world-class guest service through assisting customers with rental equipment.
**Job Responsibilities (but not limited to):**
* Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
* Ensure equipment on rental ready line is clean, serviced, and tested according to company standards Complete sales transactions by accurately and efficiently ringing up customer sales
* Follow all company standards in regards to paperwork, cash management, and loss prevention
* Deliver an enthusiastic and professional level of guest service at all times
* Adhere to all safety procedures
* Maintain all paperwork according to company policy
* Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations
* Answer store phones courteously and professionally
**Qualifications:**
* Previous retail/rental experience preferred
* Passion for Skiing/Snowboarding
* Maintain a working knowledge of products and trends within the industry
* Commitment to providing excellent customer service
* Ability to communicate fluently with co-workers and guests in accurate spoken and written English
* Basic computer skills
* Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store
* Familiarity with retail POS systems preferred
**Known for its Midnight Madness, Crotched Mountain offers skiers rides of a lifetime.** Recognized among Boston skiers and riders as a place for amazing snow, impeccable grooming and wide open trails. Join us and become part of a team who knows how to have a good time.
*Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.*
Requisition ID 415488