Job Summary: Performs secretarial duties under general supervision including but not limited to: -Scheduling appointments, relaying messages, requesting refills on patient's behalf, scanning and filing in a fast paced environment. Regularly answers the hunt line Routinely answers calls prior to voicemail activation Communicates appropriate and approved information to patients. Does not give medical advice without MD directions. -Provides practice support which could include switchboard coverage, patient check out, obtaining authorizations and various other practice assigned tasks. Knowledgeable in all aspects of insurance authorizations. Obtains necessary referrals/authorizations from various insurance carriers as needed. Schedules outside imaging, MRIs, CTs, when necessary. Ensures authorizations are obtained prior to patient appointments. -Works closely with patients, physicians, residents, clinic, management and secretarial staff to facilitate efficient communication among all parties. -Utilizes knowledge of medical processes and office procedures at all times. -Effectively communicates and accurately documents via Epic EHR system relaying messages to Physicians and Patient Care team. -Ability to provide secretarial coverage (desk, phone, message, surgery scheduling coverage) during planned secretarial time away from the office. Familiarity with section co-workers duties when called upon for coverage. Capacity and willingness to work with & for others in section. Maintains accurate schedule in EPIC. Blocking time where appropriate and inserting add on slots when MD is covering. Reviews surgery case requests and assures that the orders are fully accurate and all necessary information is provided to the surgery schedulers. Reviews work queues daily for completion of orders, pre-ops and misc. paperwork. Completes necessary orders/requisitions as indicated in patient notes and by MDs protocol. Work queues are kept current with all orders worked within 5-7 days of entry. Accurately prepares temp chart, assuring that note/report/test results from prior visit is in the temp chart. Routinely has charts available 3 days prior to visit, and also includes patients added on once charts are prepped. -Assists with special projects as needed. -Other duties as needed and assigned by Supervisor. Minimum Qualifications: High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience. Preferred Qualifications: EMR and Orthopedic officeexperience preferred. Work Days: shifts vary - per diem Message to Applicants: G3: $16.00 - $25.88 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management
Upstate University Hospital
07/01/2024
Syracuse,NY