Job Details
Job Description - Customer Service Specialist (CUS0100IM) **Job Description**
Customer Service Specialist ( **Job Number:**
CUS0100IM ) **Primary Location**
: US-CA-TEMECULA **Other Locations**
: US-CA-Rialto **Description**
Now is the time to join our growing family!
Medline is a global manufacturer and distributor of medical products. With over 550,000 products, our mission is to provide quality medical products with superior value to health care providers and end users, improving patient care and enhancing the quality of peoples lives.
**Our employees mean so much to us! Our culture is one of a kind and we strive to create an experience that values every member of our team. We do life together!**
We are currently working from home, but plan to be back in our office with a mix of in-office and work-from-home days.
Customer Service Specialist
We are seeking a dynamic, hard-working professional with a solid education or background in customer service and a desire to work for a fast-paced, large corporate organization. In addition to customer skills, you must have a roll-up your sleeves attitude.
The challenging responsibilities of the position include:
* Enter orders into SAP with accuracy and attention to detail
* Educate customers/sales reps on the Medline processes
* Monitor high volume email box and respond to customers/sales reps questions via email and phone
* Provide backup support to answering 1-800-Medline phone calls placing orders, tracking shipments, assisting with returns, etc.
Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more!
**Qualifications**
* High school diploma or equivalent
* Previous Customer Service Experience
* Excellent Communication
* Strong Computer and Data Entry Skills