Job Details
**FT Customer Support Specialist (Work From Home)**
- Feb 11, 2022
Happyco [Customer Service / Remote] - Anywhere in U.
S. / Competitive Pay / Monthly Wellness and Home Office Stipends - As a Customer Support Specialist you'll: Deliver an exceptional customer experience to end users; Monitor support channels and triage incoming calls, emails, and tickets; Resolve tickets with urgency and thoughtfulness or escalate
to the appropriate team; Identify gaps in knowledge base (KB) documentation and assist with updating existing KB articles/ support documentation; Assist internal teams by providing insights to customer concerns or experiences to influence the product roadmap.Hiring Fast > >
* **Type:** Job
* **Location:** East Stroudsburg, PA
* **Company:** Happyco
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**FT Customer Support Specialist (Work From Home)**