Job Details
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The Opportunity
Description
We're looking for a Customer Service Representative, working in Banking/Finance industry in Scranton, Pennsylvania, United States.
- Assist customers with questions or issues regarding their accounts received via phone and/or correspondence.
- Call and send emails require deviation from standard screens, scripts, and procedures.
- Use computerized system for tracking, information gathering, and/or troubleshooting.
- Research issues or transfer to a research function.
Our Client Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it!
Experience Required for Your Success - High School Diploma or GED
- Trade or banking background a plus.
- Advanced knowledge of the organization, products and/or services.
- Good communication and problem-solving skills.
- Ability to multitask.
- Strong client service skills.
What Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?