Job Details
*privacy policy*. Representative II - Inventory Control page is loaded **Representative II - Inventory Control**
**Representative II - Inventory Control**
locationsLincoln, NE time typeFull time posted onPosted 4 Days Ago job requisition idR13358 Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Summary
Review and process on customer accounts regarding their student loans. Responsible for researching information related to these activities.
This position requires work in support of the Companys contract with the United States Department of Education (ED). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions. **Responsibilities**
- Commit to Performance Based Organization (PBO) and Easy to Do Business with (ETDBW) philosophy.
- Contribute to Continuous Process Improvement.
- Ensure integrity of data and information.
- Validate and update information in the Loan Servicing systems.
- Review prior lender service and payment histories.
- Staying updated on company and department communication, emails and procedures.
- Attending team meetings and required trainings.
- Completing corporate trainings and quarterly meeting with leadership
- Working your regularly scheduled work week. (Unless using ETO/Floating Holiday, FMLA or make up time if approved)
- Working required overtime as needed.
**Qualifications**
**EDUCATION:**
High school degree or equivalent required.
**EXPERIENCE:**
- 1 - 2 years customer service experience and/or general work experience preferred.
- Knowledge of Loan Servicing and/or Originations systems preferred.
**COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:**
- Service Excellence
- Oral communications
- Written communications
- Teamwork
- Accuracy/Attention to Detail
- Working with MS Office
- Business Math
- Problem Solving
- Managing Multiple Priorities
- Basic Computer skills
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: .
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-###-#### or ...@nelnet.net .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nations largest student loan servicer but we do more than that. *A lot more.* Were also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and thats just a shortlist). For over 40 years, weve been serving our customers, associates, and communities to make dreams possible.